The amount of effort and time Gary put into walking me through the process is unbelievable. From the very first day that we spoke, Gary spent his time walking me through the “big picture.” From there on out, Gary was always available to provide me with the information that I needed (or didn’t need, but needed for the sake of my sanity) – every decision that I made, small or big, mattered to Gary! Not only did I feel like I had all the information I needed to make those decisions, but I also felt like I was in good hands. Gary would proactively provide information, which made me feel like I was walking through this process with eyes wide open. Obviously, making an informed decision is the most important part of buying or selling a home. But personally, being “emotionally” invested as well as selling with good results, having someone who properly set, managed, and came through with: expectations was such a lifesaver and made me feel so at ease throughout the entire process.
And on a related note, as a first-time seller, I am not sure what to expect, what’s good/bad, etc., and Gary was always so candid and provided his own perspective of different aspects he thought would be relevant to my decision making based on what he had learned about me and my individual circumstances. I truly appreciated Gary’s input and relied on it heavily. This is an invaluable quality to have as a service provider and not everyone has it, but, in my opinion is crucial to keep those around that do. It’s easy to push paper and get the signatures, but Gary is really focused on making sure everyone involved is satisfied through the process and with the outcome. Again, a first-time home seller, this process is very stressful. Yes, there are a number of things that people can do to make it easier. But as you can see, based on the above, Gary went above and beyond (as I’m positive he will do with all of his future clients) and truly made me feel supported throughout.
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